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Fusion Systems

Fusion Communication Systems

Empower your company and improve the customer experience with our cutting-edge enterprise communication solutions. We help you become your customers top choice

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Fusion CRM

Hosted Call Center

Fusion Call Center System

Brief story

About Us

The way you interact matters, dealing with your company should be easy, effective and even enjoyable. In a world where your customers have more options than ever, the way they feel when they talk to you is much more important

Our cutting-edge call center and CRM systems give your employees the necessary tools to help your team to be more effective. We integrate the latest digital tools and technologies providing your teams with unified insight improving interaction across the customers journey.

Our Services

The Tools your employees need, The experience your customers want

Fusion IP PBX

We provide an advanced IP PBX which provides reliable communication system for small or large business, it is scalable, flexible and it easily adapts to the needs of any company.

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Fusion SMS

Engage your target audience quickly and easily via SMS. Fusion SMS is a suite of text-based messaging solutions that allows you to connect with large numbers of customers or other mobile users all at once

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Fusion Outsourced call center

Fusion Communication Systems specializes in building custom contact center solutions. With 15 years’ experience in building call center solution Fusion creates solutions that are

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Fusion Chatbot

Conversational user interfaces are a new and vital part of digital content and services. Today it is common for people to interact with productivity enhancing bots at work, and voice assistants at home and on the go.

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Our Team

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Executive Director

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Sales Manager

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Finance Manager

What they say
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Boost your sales teams

A strong sales team is the lifeblood of any company. With our contact center and CRM tools your sales teams can handle more calls, have more productive outcomes, and get the coaching they need to close more business.

Supercharge your support team

Great customer support entails delivering a professional response to the needs of the most demanding customers.

At Fusion, we help your support teams engage seamlessly with customers regardless of how they connect with you. Offer great customer experience that drives lasting relationships and better business results. We go beyond just telephony providing AI powered chat systems, WhatsApp, social media integration, SMS and email.

Get in touch

We would love to hear from you, if you have any question or for a consultation session feel free to ask.

Contact Us

Email Us

info@fusionsystems.com

Consultation

+254719034000