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A concierge chatbot can quickly perform contextual and repetitive tasks. For instance, something like planning travel itineraries only requires the bot to ask a few short questions. An “intelligent” concierge bot could even leverage past requests to provide quick actions such as, “Do you want to book the usual?” Concierge chatbots can also coordinate between multiple users. By simply asking each participant for his or her preferences, the chatbot is able to find the most appropriate time slot.

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