Muchai drive house no.47
Apartment 4
0719034000
info@fusionsystems.co.ke
Mon - Sat 9.00 - 19.00
Sunday Closed
Fusion hosted call center is the quickest path to deploying a full call center solution with minimum capital expense with our pay as you use model.
For today’s businesses, contact centers now play a central role throughout the customer cycle – from identification to acquisition and service. A dynamic contact center orchestrates resources and capabilities to align with customer expectations and business objectives. It enables organizations to rapidly respond to the changing dynamics of customer service and the business environment.
Fusion communication Systems offers dynamic hosted call center solution helping your business by making customer relations more interactive personal and meaningful.
We offer a fully hosted hosted and managed call center system fully and securely hosted in our datacentre and delivered to you as a service, this frees up valuable resources for you to concentrate on your core business. Our contact center delivery model is designed to improve call center operations increase overall service-agent efficiency and productivity.
The Fusion call center system has in-built tools that greatly assist in achieving an excellent customer centric support environment. Some of these are:
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